Enterprise apps: if you want to boost productivity, talk to the workers

Companies are struggling to design software that works well in a mobile-centric world. Fixing this means going back to basics.

A shade over three quarters of firms said they wanted to deploy applications more quickly. A further 69 per cent wanted applications that run across multiple devices, although it's not clear whether this means cross-platform compatibility, or for apps to be "responsive", to run across, say, tablets and smartphones.

Ideally, of course, a modern business app will be both. But 68 per cent of survey respondents also said that they intend to increase their focus on user-centric design, when it comes to in-house app development.

This is good news, and in some enterprises at least, long overdue. There is a direct link between an improved user experience in IT, and productivity. Improving the way people work with apps and taking some cues from the consumer world can provide a quick return on investment.

But consumer app companies are not the only source of inspiration, when it comes to software design.

Manufacturers such as Nissan and Toyota have found that some of the best suggestions for improving both processes, and products, have come from the factory floor. Perhaps CIOs looking to improve their apps, should start by asking for input from the people who use them.

Stephen Pritchard is a contributing editor at IT Pro.

Featured Resources

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Evaluate your order-to-cash process

15 recommended metrics to benchmark your O2C operations

Download now

AI 360: Hold, fold, or double down?

How AI can benefit your business

Download now

Getting started with Azure Red Hat OpenShift

A developer’s guide to improving application building and deployment capabilities

Download now

Most Popular

School laptops sent by government arrive loaded with malware
malware

School laptops sent by government arrive loaded with malware

21 Jan 2021
How to move Windows 10 from your old hard drive to SSD
operating systems

How to move Windows 10 from your old hard drive to SSD

21 Jan 2021
What is the Raspberry Pi Pico?
Hardware

What is the Raspberry Pi Pico?

21 Jan 2021