Dixons Carphone offers jobs lifeline to Phones 4u staff hit by administration

Phones 4u has entered administration after Vodafone and EE decide not to renew resale contracts with high street firm

Closed for business sign

Dixons Carphone has thrown a lifeline to staff working at the beleaguered high street retailer Phones 4u by confirming that it hopes to offer jobs to the firm's concession workers within its Currys and PC World stores. 

Phones 4u was plunged into administration yesterday in the wake of the news that EE would not be renewing its contract with the retailer when it expires on 30 September 2015. This would mean it could no longer sell devices or tariffs for the network operator beyond this date. 

Advertisement - Article continues below

The news follows the announcement earlier this month by Vodafone about its plans to withdraw support for Phones 4u. The company accounted for 27 per cent of all sales at the retailer.

This latest development has cast doubt on the future of the company's 550 standalone stores and the 5,596 people currently employed by the business.

Stefano Quadrio Curzio, representative of BC Partners who bought the high street retailer three years ago, said: "EE's decision on Friday is surprising in the context of a contract that has more than a year to run and leaves the Board with no alternative but to seek the Administrator's protection in the interests of all its stakeholders."

Advertisement - Article continues below

Phones 4u stores were closed yesterday and its website taken offline as company managers discuss the knock-on effects with staff. Administrators PwC have been enlisted and will now start examining whether stakeholders can be protected should the company close.

Advertisement - Article continues below

David Kassler, chief executive of Phones 4u, said in a statement releaed on Sunday night: "Today is a very sad day for our customers and our staff. If the mobile network operators decline to supply us, we do not have a business. A good company making profits of over 100 million, employing thousands of decent people has been forced into administration."

He went on to say that Phones 4u closing its doors will lead to less competition, less choice and higher prices for mobile customers in the UK.

Curzio continued: "Vodafone has acted in exactly the opposite way to what they had consistently indicated to the management of Phones 4u over more than six months. Their behaviour appears to have been designed to inflict the maximum damage to their partner of 15 years, giving Phones 4u no time to develop commercial alternatives.

He said the company's main concern is to ensure the staff at Phones 4u are OK and that is why it has decided to close down stores while it consults with workers. It will then await the decision of PwC before re-opening doors.

Advertisement - Article continues below

Meanwhile, Dixons Carphone, which owns Phones 4u rival Carphone Warehouse, has pledged to help employees affected by the administration, who currently work for concession stands within PC World and Currys stores, to secure long-term employment.

Since Dixons acquired Carphone Warehouse last year, Phones 4u has been preparing to pull out of these outlets on competitive grounds.

However, in a series of tweets yesterday, the company said it was doing all it can to help.

With regards to our Phones 4U shop-in-shop colleagues we hope to help them secure new jobs with us (1/2, important)

Dixons Carphone plc (@DixonsCarphone) September 15, 2014

and will be opening up discussions with the administrators to agree what we can do.(2/2)

Dixons Carphone plc (@DixonsCarphone) September 15, 2014

This story was originally published yesterday, before being updated on 16/09/2014 to reflect Dixons Carphone news.

Featured Resources

The case for a marketing content hub

Transform your digital marketing to deliver customer expectations

Download now

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

IT faces new security challenges in the wake of COVID-19

Beat the crisis by learning how to secure your network

Download now



Vodafone to remove Huawei equipment from its core networks

5 Feb 2020
public cloud

Vodafone launches 'Neuron' platform with Google Cloud

20 Nov 2019

Most Popular

Microsoft Windows

Microsoft warns users not to install Windows 10's May update

28 May 2020
cyber security

Microsoft bans Trend Micro driver from Windows 10 for "cheating" hardware tests

27 May 2020
data protection

NHS yet to understand risks of holding Test and Trace data for 20 years

29 May 2020