Virgin Mobile hands over control of spending caps to customers

The feature has been added to the company's Virgin Mobile App

Virgin Mobile is making it easier for customers to track their spending, switching on the ability to implement spending caps to stop them going outside of their included minutes, texts and data limits.

Pay monthly customers can specify a spending cap, from 0 to 100 so they will never go over what they can afford. If they start approaching their spending cap, Virgin Mobile will send them a text message making them aware that they're about to go over their free limits. The customer will get another text message if they reach the limit.

The Spending Caps feature is available from the Virgin Mobile app - as long as you're either a new or upgrading customer. If you're stuck in your contract for a while yet, you'll have to wait until you're due for an upgrade before you can add the feature to your account.

Virgin Mobile also revealed it is going to increase the speed of its data from 50Mbps to 70Mbps, giving customers another reason to stay with the telecoms company.

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

"Spending Caps have been high on our customers' wish list for some time, so we are pleased to be able to start introducing them now," Jeff Dodds, managing director of Virgin Mobile said. "Combined with our freshly updated app and even faster 4G speeds, we're giving our customers a fast and flexible service with more control and peace of mind than ever before."

Featured Resources

What you need to know about migrating to SAP S/4HANA

Factors to assess how and when to begin migration

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

Testing for compliance just became easier

How you can use technology to ensure compliance in your organisation

Download now

Best practices for implementing security awareness training

How to develop a security awareness programme that will actually change behaviour

Download now
Advertisement

Most Popular

Visit/microsoft-windows/32066/what-to-do-if-youre-still-running-windows-7
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
Visit/operating-systems/25802/17-windows-10-problems-and-how-to-fix-them
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Visit/policy-legislation/data-governance/354496/brexit-security-talks-under-threat-after-uk-accused-of
data governance

Brexit security talks under threat after UK accused of illegally copying Schengen data

10 Jan 2020
Visit/hardware/laptops/354533/dell-xps-13-new-9300-hands-on-review-chasing-perfection
Laptops

Dell XPS 13 (New 9300) hands-on review: Chasing perfection

14 Jan 2020