UK government failed to act on its own alert messaging advice
Mobile operators relied upon to push out coronavirus lockdown text messages
The UK's network operators have sent out nationwide lockdown alerts on behalf of the government, but it could have done so itself had it not ignored its own findings on emergency messaging systems.
On Monday night, Boris Johnson announced that the UK was going into semi-lockdown, with the public only allowed to go out for essential items, medical emergencies, one session of exercise per day or to commute to work if absolutely necessary.
As many ignored calls to self-isolate over the weekend, the Prime Minister called for everyone to stay home for three weeks.
"GOV.UK CORONAVIRUS ALERT New rules in force now: you must stay at home. More info & exemptions at gov.uk/coronavirus Stay at home. Protect the NHS. Save lives," the text read.
However, the message could have been sent to some 60 million phones directly from the government if it had followed up on its own findings.
Seven-years-ago, the UK Cabinet Office conducted a successful trial of an emergency alert system, but in the following years, there have been no further signs of development. As crowds of people began gathering at parks and beaches over the weekend, the government was unable to send a formal warning.
Similar systems are used by countries such as South Korea and the Netherlands, the latter of which sent out messages to warn people from congregating in the park on Sunday.
Although the government announced a large support package for businesses and individuals to help mitigate the impact of COVID-19, it has struggled to get clear messages out to the public, often competing with misinformation on social media sites.
It has now given a clear order to stay home, via mobile operators, but it could have been a lot easier it had followed up on its own research.
Staying ahead of the game in the world of data
Create successful marketing campaigns by understanding your customers betterDownload now
Remote working 2020: Advantages and challenges
Discover how to overcome remote working challengesDownload now
Keep your data available with snapshot technology
Synology’s solution to your data protection problemDownload now
After the lockdown - reinventing the way your business works
Your guide to ensuring business continuity, no matter the crisisDownload now