UK government failed to act on its own alert messaging advice

Mobile operators relied upon to push out coronavirus lockdown text messages

The UK's network operators have sent out nationwide lockdown alerts on behalf of the government, but it could have done so itself had it not ignored its own findings on emergency messaging systems. 

On Monday night, Boris Johnson announced that the UK was going into semi-lockdown, with the public only allowed to go out for essential items, medical emergencies, one session of exercise per day or to commute to work if absolutely necessary. 

As many ignored calls to self-isolate over the weekend, the Prime Minister called for everyone to stay home for three weeks.

To get this out to as many as possible, the government asked the UK's mobile phone networks, such as O2, EE, Three and Vodafone to send out an alert message with a link to information on COVID-19.

"GOV.UK CORONAVIRUS ALERT New rules in force now: you must stay at home. More info & exemptions at gov.uk/coronavirus Stay at home. Protect the NHS. Save lives," the text read.

However, the message could have been sent to some 60 million phones directly from the government if it had followed up on its own findings.

Seven-years-ago, the UK Cabinet Office conducted a successful trial of an emergency alert system, but in the following years, there have been no further signs of development. As crowds of people began gathering at parks and beaches over the weekend, the government was unable to send a formal warning.

Similar systems are used by countries such as South Korea and the Netherlands, the latter of which sent out messages to warn people from congregating in the park on Sunday. 

Although the government announced a large support package for businesses and individuals to help mitigate the impact of COVID-19, it has struggled to get clear messages out to the public, often competing with misinformation on social media sites.

It has now given a clear order to stay home, via mobile operators, but it could have been a lot easier it had followed up on its own research. 

Featured Resources

Preparing for AI-enabled cyber attacks

MIT technology review insights

Download now

Cloud storage performance analysis

Storage performance and value of the IONOS cloud Compute Engine

Download now

The Forrester Wave: Top security analytics platforms

The 11 providers that matter most and how they stack up

Download now

Harness data to reinvent your organisation

Build a data strategy for the next wave of cloud innovation

Download now

Most Popular

RMIT to be first Australian university to implement AWS supercomputing facility
high-performance computing (HPC)

RMIT to be first Australian university to implement AWS supercomputing facility

28 Jul 2021
UK gov considers blocking Nvidia's takeover of Arm
Acquisition

UK gov considers blocking Nvidia's takeover of Arm

4 Aug 2021
Zyxel USG Flex 200 review: A timely and effective solution
Security

Zyxel USG Flex 200 review: A timely and effective solution

28 Jul 2021