Apple agrees to pay half a billion for slowing older generation iPhones

Compensated users can earn $25 per affected device

Three years ago Apple admitted to slowing down older iPhone generations - a self-professed effort to address the inevitable chemical ageing of its lithium batteries. 

Now, the company has agreed to pay up to $500 million (£384 million) to affected consumers. 

Reuters reported that a preliminary settlement was disclosed last Friday night; it calls for Apple to compensate older generation iPhone consumers $25 per device. 

In response to being the subject of substantial public backlash, Apple issued an apology this past January, explaining iOS’ ability to adapt to ageing battery systems. 

"First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” Apple said. 

"As lithium-ion batteries chemically age, the amount of charge they can hold diminishes, resulting in shorter amounts of time before a device needs to be recharged. 

"With a higher chemical age or colder temperatures, users are more likely to experience unexpected shutdowns. For iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7 and iPhone 7 Plus, iOS dynamically manages performance peaks to prevent the device from unexpectedly shutting down so that the iPhone can still be used." 

According to Apple’s apology, iOS interference causes users to experience longer app launch times, frame rate reductions, and lower speaker volumes, among a number of other problems.  

Apple denied all wrongdoing and settled to avoid litigation costs, Reuters reported. 

Back in 2018, Apple attempted to appease customers with faltering batteries by slashing replacement costs from $79 to $29. 

The current settlement agreement - which is subject to approval by a judge on 3 April in California - will close the legal battle; one which has persisted for two-plus years with Apple forced to contend with global backlash. 

Featured Resources

Modern governance: The how-to guide

Equipping organisations with the right tools for business resilience

Free Download

Cloud operational excellence

Everything you need to know about optimising your cloud operations

Watch now

A buyer’s guide to board management software

Improve your board’s performance

The real world business value of Oracle autonomous data warehouse

Lead with a 417% five-year ROI

Download now

Recommended

Global smartphone shipments grow for the first time in four years
Mobile Phones

Global smartphone shipments grow for the first time in four years

28 Jan 2022
Apple will let businesses accept payments on iPhones without the need for extra hardware
Mobile Phones

Apple will let businesses accept payments on iPhones without the need for extra hardware

27 Jan 2022
Apple fixes array of iOS, macOS zero-days and code execution security flaws
zero-day exploit

Apple fixes array of iOS, macOS zero-days and code execution security flaws

27 Jan 2022
Safari bug lets websites track browsing activity and unique identifiers
web browser

Safari bug lets websites track browsing activity and unique identifiers

18 Jan 2022

Most Popular

Dell XPS 15 (2021) review: The best just got better
Laptops

Dell XPS 15 (2021) review: The best just got better

14 Jan 2022
Sony pulls out of MWC 2022
Business operations

Sony pulls out of MWC 2022

14 Jan 2022
Synology DiskStation DS2422+ review: A cube of great capacity
network attached storage (NAS)

Synology DiskStation DS2422+ review: A cube of great capacity

10 Jan 2022