IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Three: Don’t blame O2 buy-out for huge Irish outage

Mobile operator apologises for massive Irish network crash after data centre issue

More than a million Three customers suffered a network outage in Ireland yesterday after the mobile operator's data centre overheated.

The crash affected as many as 1.5 million Irish mobile users. Many of the affected customers who took to Twitter to vent their fury were previous O2 customers transferred over to Three's network following a 10.25 billion buy-out of O2 by Three owner Hutchinson, confirmed last month.

Users were left unable to use their data, send texts or make calls, but Three told IT Pro the issue was a technical fault in a datacentre, rather than a problem arising from the acquisition of O2.

"We'd like to confirm that service issues which affected some customers were the result of an electrical failure at one of our data centres and were not connected to O2 and Three coming together," a spokesperson said.

Work to resolve the problem continued overnight and Three's Irish Twitter profile claimed the network was again up and running at around 7am this morning.

Stephen White tweeted: "Years with O2 with no issue. Moved to Three not by choice and whole network goes down?"

Philip World's tweet read: "Just got transferred across the Three mobile network from O2. Patchy service all afternoon. What a lovely welcome."

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Most Popular

Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

13 May 2022
How full-stack observability can accelerate IT innovation
Sponsored

How full-stack observability can accelerate IT innovation

3 May 2022