BT Windows 8 Enterprise case study
British Telecom boosts field staff efficiency with Windows 8 Enterprise solution
BT needed to replace field service engineers' aging Windows XP laptops. It deployed Panasonic Toughbook CF-C1 convertible tablets running the Windows 8 operating system and saw increased productivity, reduced costs, and improved customer service within the first six months.
Each day, BT helps millions of people communicate, do business, entertain themselves, and be informed. To support its customers, more than 6,000 OpenReach field engineers work in the field to provide critical provisioning and repair services for BT.
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