Microsoft pulls disastrous Windows 10 security update

Users who applied the KB4524244 patch experienced problems ranging from file deletion to installation problems

Microsoft has withdrawn a minor Windows 10 security patch after users complained of a litany of issues that severely hampered OS functionality.

After the KB4524244 patch was released on 11 February, users complained of a string of problems. These included freezing and presenting users with the default Windows 10 setup without any customised options or desktop files and icons.

The update was supposed to address “an issue in which a third-party Unified Extensible Firmware Interface (UEFI) boot manager might expose UEFI-enabled computers to a security vulnerability”. 

The minor patch, however, has now been withdrawn after Microsoft acknowledged the various complaints made on social media sites like Reddit, as well as Microsoft’s Windows support platform after users updated their systems. 

“This standalone security update has been removed due to an issue affecting a sub-set of devices,” Microsoft said. “It will not be re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog. 

“Removal of this standalone security update does not affect successful installation or any changes within any other February 11, 2020 security updates, including Latest Cumulative Update (LCU), Monthly Rollup or Security Only update.”

A significant portion of the complaints was from users running HP machines, with devices freezing when attempting to boot, before becoming unresponsive when users attempt to access their BIOS screens.

Similarly, users have begun complaining about another Windows 10 update, dubbed KB4532693, which was released to improve the installation experience when updating to Windows 10. 

The patch was also designed to improve security in Internet Explorer and Microsoft Edge, as well as Microsoft Office products.

Microsoft has acknowledged that users may encounter issues when updating their systems with the patch, although it’s still available to download at the time of writing.

For example, users have reported that their Start menu and desktop return to the default state after installing the patch, according to Windows Latest

Others have warned that KB4532693 won’t allow users’ devices to boot properly, while also generating the blue screen of death on other machines. Removing the patch seems to be the only way to restore the system.

The latest issues with Windows 10 follows a string of reports of buggy updates over the last couple of years, which have arisen in updates ranging from minor security patches to major feature upgrades.

An emergency patch released in September 2019, for example, aimed to fix Cortana’s high CPU usage, but broke Start Menu and Search functionality.

Featured Resources

Navigating the new normal: A fast guide to remote working

A smooth transition will support operations for years to come

Download now

Leading the data race

The trends driving the future of data science

Download now

How to create 1:1 customer experiences at scale

Meet the technology capable of delivering the personalisation your customers crave

Download now

How to achieve daily SAP releases

Accelerate the pace of SAP change to support your digital strategy

Download now

Recommended

How to factory reset Windows 10
operating systems

How to factory reset Windows 10

4 Mar 2020
Lenovo laptops crashing after Windows 10 update, but there’s a fix
Microsoft Windows

Lenovo laptops crashing after Windows 10 update, but there’s a fix

21 Sep 2020
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020

Most Popular

16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020
Microsoft hints at stand-alone successor to Office 2019 suite
Microsoft Office

Microsoft hints at stand-alone successor to Office 2019 suite

24 Sep 2020