IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

HP OfficeJet Pro 8720 review

HP's OfficeJet Pro 8720 is a fast and practical inkjet MFP for a home office or small business

IT Pro Recommended
Price
£159
  • Very high photocopying quality; Excellent print speeds; Strong feature-set;
  • No option to secure print jobs; Limited printing options from USB; No bypass feed for special media;

HP's hulking OfficeJet Pro 8720 is one of the biggest A4 inkjet multifunction peripherals (MFPs) we've reviewed. That's largely down to an unusual printer design where paper is ejected away from you into a 150-sheet tray (most inkjets print towards you). The top portion contains a flatbed scanner with a 50-sheet automatic document feeder (ADF).

The OfficeJet Pro 8720 is perfectly specified for a busy small office, with support for wired and wireless networking, and a USB host port for walk-up print and scan jobs. Speeds are high, with HP claiming up to 24 pages per minute (ppm) for black A4 printing, and 20ppm for colour. The paper tray holds 250-sheets, but if you need to expand you can add another paper tray for a 500-page total. Both printer and scanner support automatic duplexing, so you can print, scan, copy or fax double-sided documents. Also, with this being 2016, there's a big colour touchscreen for control, and NFC for quick and easy pairing with mobile devices.

This MFP's touchscreen is intuitive, but not as responsive as HP's' best. We were disappointed to find a few simple office features were missing: there's no option to secure a print job, and from an inserted USB stick you can only print photos, not PDF or other document files. It's also a shame to find no bypass feed for special media.

These relatively minor grumbles aside, there's a lot to like about the OfficeJet Pro 8720. It's a particularly fast printer, delivering our black text test at 21.4 pages per minute (ppm), and at draft quality reaching 25.4ppm - faster than HP's claimed speed. Colour prints were impressively fast, too: its 8.6ppm on our graphics-heavy test is well above average. Fortunately, this speed doesn't come at the cost of quality: black text was crisp and dark, and graphics were strong and free of obvious grain or streaking - although we did spot a small amount of bleed through on our 80gsm test paper.

Photocopy quality was also very high, with single copies taking about 14 seconds, and a 10-page mono copy just 65 seconds. The same job in colour needed 90 seconds, which is still quite quick. Scan performance was a bit less impressive: while a 300 dots-per-inch (dpi) A4 scan took just nine seconds, there was a 46-second wait for a 600dpi photo scan. We're not fans of HP's over-simplified TWAIN scan interface, in which 150dpi scans aren't usually available. This MFP also failed to scan at 1,200dpi unless we completed a preview first and, as usual, scans at 600dpi and above appeared to have been digitally sharpened, with no opt-out.

While it's not perfect, this is generally a very good MFP. It's helped by reasonable ink costs of about a penny per black A4 page, or 4.3p in full colour - calculated for the 953XL colour and 957XL black cartridges. At this price, if you can live without a PCL driver, we'd recommend Epson's WorkForce Pro WF-5620DWF. If not, the OfficeJet Pro 8720 is a decent alternative.

Verdict

The HP OfficeJet Pro 8720 is a solid all-rounder, with reasonable printing costs and good print quality. There are a few unfortunate niggles that hold it back, but overall, it's a very solid small business printer.

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Recommended

Kyocera Ecosys FS-1061DN review: Affordable, but uninspiring
peripherals

Kyocera Ecosys FS-1061DN review: Affordable, but uninspiring

17 May 2022
Oki B432dn review: A masterful mono laser
peripherals

Oki B432dn review: A masterful mono laser

16 May 2022
How to buy the right printer for your business
Hardware

How to buy the right printer for your business

13 May 2022
The best small printers of 2022
Hardware

The best small printers of 2022

6 May 2022

Most Popular

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack
hacking

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack

16 May 2022
Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022
Microsoft to double salary budget to retain workers
Careers & training

Microsoft to double salary budget to retain workers

17 May 2022