Ransomware attack cripples Bristol Airport's arrival and departure boards

The boards were down for two days while the company's engineers fixed the problem

Bristol Airport's departure and arrival boards haven't been working for two days after a ransomware attack affected its operation.

A spokesperson said it was necessary to take the boards down to prevent the rest of the airport's computers being affected too.

"We believe there was an online attempt to target part of our administrative systems and that required us to take a number of applications offline as a precautionary measure, including the one that provides our data for flight information screens," spokesman James Gore told the BBC

"That was done to contain the problem and avoid any further impact on more critical systems."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

However, he also added that the attack was a speculative attempt to break into the computing system rather than a targeted attack specifically on Bristol Airport and flights have not been affected as a result.

He said that safety and security of its passengers or staff were never affected and although it has taken longer to get the departure and arrival boards up and running, it was because the airport wanted to make sure other aspects of computing infrastructure wouldn't be affected.

"Given the number of safety and security critical systems operating at an airport, we wanted to make sure that the issue with the flight information application that experienced the problem was absolutely resolved before it was put back online," Gore finished.

Engineers are now working to get the boards back up, but the airport was quick to stress that hasn't involved paying the criminals the ransom they have demanded, but quarantining and fixing the affected files.

This is not the first time tech problems have caused havoc with Gatwick's information boards, as a faulty cable knocked them offline back in August

Featured Resources

What you need to know about migrating to SAP S/4HANA

Factors to assess how and when to begin migration

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

Testing for compliance just became easier

How you can use technology to ensure compliance in your organisation

Download now

Best practices for implementing security awareness training

How to develop a security awareness programme that will actually change behaviour

Download now
Advertisement

Recommended

Visit/security/29204/how-can-you-protect-your-business-from-crypto-ransomware
Security

How can you protect your business from crypto-ransomware?

4 Nov 2019

Most Popular

Visit/policy-legislation/data-governance/354496/brexit-security-talks-under-threat-after-uk-accused-of
data governance

Brexit security talks under threat after UK accused of illegally copying Schengen data

10 Jan 2020
Visit/microsoft-windows/32066/what-to-do-if-youre-still-running-windows-7
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
Visit/hardware/laptops/354533/dell-xps-13-new-9300-hands-on-review-chasing-perfection
Laptops

Dell XPS 13 (New 9300) hands-on review: Chasing perfection

14 Jan 2020
Visit/operating-systems/25802/17-windows-10-problems-and-how-to-fix-them
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020