Ransomware attack cripples Bristol Airport's arrival and departure boards

The boards were down for two days while the company's engineers fixed the problem

Bristol Airport's departure and arrival boards haven't been working for two days after a ransomware attack affected its operation.

A spokesperson said it was necessary to take the boards down to prevent the rest of the airport's computers being affected too.

"We believe there was an online attempt to target part of our administrative systems and that required us to take a number of applications offline as a precautionary measure, including the one that provides our data for flight information screens," spokesman James Gore told the BBC

"That was done to contain the problem and avoid any further impact on more critical systems."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

However, he also added that the attack was a speculative attempt to break into the computing system rather than a targeted attack specifically on Bristol Airport and flights have not been affected as a result.

He said that safety and security of its passengers or staff were never affected and although it has taken longer to get the departure and arrival boards up and running, it was because the airport wanted to make sure other aspects of computing infrastructure wouldn't be affected.

"Given the number of safety and security critical systems operating at an airport, we wanted to make sure that the issue with the flight information application that experienced the problem was absolutely resolved before it was put back online," Gore finished.

Engineers are now working to get the boards back up, but the airport was quick to stress that hasn't involved paying the criminals the ransom they have demanded, but quarantining and fixing the affected files.

This is not the first time tech problems have caused havoc with Gatwick's information boards, as a faulty cable knocked them offline back in August

Featured Resources

How inkjet can transform your business

Get more out of your business by investing in the right printing technology

Download now

Journey to a modern workplace with Office 365: which tools and when?

A guide to how Office 365 builds a modern workplace

Download now

Modernise and transform your sales organisation

Learn how a modernised sales process can drive your business

Download now

Your guide to managing cloud transformation risk

Realise the benefits. Mitigate the risks

Download now
Advertisement

Recommended

Visit/security/29204/how-can-you-protect-your-business-from-crypto-ransomware
Security

How can you protect your business from crypto-ransomware?

4 Nov 2019

Most Popular

Visit/operating-systems/microsoft-windows/354789/microsoft-pulls-disastrous-windows-10-security-update
Microsoft Windows

Microsoft pulls disastrous Windows 10 security update

17 Feb 2020
Visit/mobile/28299/how-to-use-chromecast-without-wi-fi
Mobile

How to use Chromecast without Wi-Fi

5 Feb 2020
Visit/business/business-operations/354790/hp-shareholders-invited-to-come-dine-with-xerox
Business operations

HP shareholders invited to come dine with Xerox

17 Feb 2020
Visit/operating-systems/27717/how-to-fix-a-stuck-windows-10-update
operating systems

How to fix a stuck Windows 10 update

12 Feb 2020