OnePlus promises to hoover up less customer data

British researcher revealed smartphones were slurping up phone numbers and more

Chinese smartphone maker OnePlus is tweaking its data collection after researchers noticed the handsets were hoovering up "quite a bit of information".

British researcher Chris Moore noted that earlier this month, after his own tests revealed OnePlus was nabbing phones' IMEI identifying numbers, MAC addresses, mobile network and more, including phone numbers. "Wow, that's quite a bit of information about my device, even more of which can be tied directly back to me by OnePlus and other entities," he noted in a post.

Moore added there appears to be no way to halt the data slurp, short of removing the OnePlus Device Manager. "This kind of data collection, especially one containing information that can be directly tied back to me as an individual, should really be opt-in and/or have an easily accessible off switch," he noted.

Advertisement - Article continues below

Following Moore's report, OnePlus decided it agreed and will ask users to opt-out before the end of the month you'll be asked if you want to join the "user experience programme", according to a post by OnePlus co-founder Carl Pei. You'll be able to opt out at any time in Settings under Advanced. "If you opt out of the user experience program, your usage analytics will not be tied to your device information," Pei added.

Advertisement
Advertisement - Article continues below

Peo also said OnePlus will no longer collect phone numbers, MAC addresses, or Wi-Fi information.

Pei explained that the information was collected to provide better after-sales support and optimise the user experience of OnePlus OxygenOS. "We take privacy very seriously and do not share analytics with third parties. Our intention has always been to better serve our users."

OnePlus' privacy blunder isn't the first centred on how companies use personal data with the claimed purpose of improving user experience, with Microsoft criticised for its collection of telemetry data in Windows 10. 

Featured Resources

Successful digital transformations are future ready - now

Research findings identify key ingredients to complete your transformation journey

Download now

Cyber security for accountants

3 ways to protect yourself and your clients online

Download now

The future of database administrators in the era of the autonomous database

Autonomous databases are here. So who needs database administrators anymore?

Download now

The IT expert’s guide to AI and content management

Your guide to the biggest opportunities for IT teams when it comes to AI and content management

Download now
Advertisement

Recommended

Visit/security/cyber-security/355267/zoom-hires-ex-facebook-cso-to-boost-platform-security
cyber security

Zoom hires ex-Facebook CSO Alex Stamos to boost platform security

8 Apr 2020
Visit/security/vulnerability/355236/hp-support-assistant-flaws-leave-windows-devices-open-to-attack
vulnerability

HP Support Assistant flaws leave Windows devices open to attack

6 Apr 2020
Visit/security/cyber-security/355234/safari-bug-let-hackers-access-cameras-on-iphones-and-macs
cyber security

Safari bug let hackers access cameras on iPhones and Macs

6 Apr 2020
Visit/software/video-conferencing/355229/zoom-we-moved-too-fast
video conferencing

Zoom CEO admits company "moved too fast" as privacy issues mount

6 Apr 2020

Most Popular

Visit/mobile/mobile-phones/355239/microsofts-patent-design-reveals-a-mobile-device-with-a-third-screen
Mobile Phones

Microsoft patents a mobile device with a third screen

6 Apr 2020
Visit/server-storage/servers/355254/a-critical-flaw-in-350000-microsoft-exchange-remains-unpatched
servers

A critical flaw in 350,000 Microsoft Exchange remains unpatched

7 Apr 2020
Visit/software/video-conferencing/355257/taiwan-first-country-to-ban-zoom-amid-security-concerns
video conferencing

Taiwan becomes first country to ban Zoom amid security concerns

8 Apr 2020