GoDaddy admits it fell victim to data breach in October

An unauthorised third-party gained access to login information used to connect to SSH protocol on hosting accounts

Web hosting giant GoDaddy has informed customers of a security incident involving an unauthorised third-party who may have had access to users’ login information used to connect SSH to their hosting account.

The SSH protocol, also known as Secure Shell, is a method for secure remote login from one computer to another. It provides serval alternative options for strong authentication, and protects the communications security and integrity with strong encryption.

Advertisement - Article continues below

GoDaddy reported the data breach to Californian regulators after learning that an unauthorised individual was able to access SSH accounts used in its hosting environment in October 2019.

GoDaddy said it identified suspicious activity on a subset of its servers and began investigating. This process found that an unauthorised individual had access to login information used to connect to SSH on users’ hosting accounts.

Although the investigation regarding the potential impact of the breach is ongoing, there’s so far no evidence that any files were modified on users’ accounts. Moreover, the unauthorised individual has been blocked from GoDaddy systems.

“This incident is limited in scope to your hosting account,” the firm’s Demetrius Comes wrote. “Your main customer account and the information stored within your customer account was not accessible by this threat actor.” 

Advertisement - Article continues below

GoDaddy has apologised to its customers for any inconvenience this may have caused, and is offering a full year of Website Security Deluxe and Express Malware Removal at no cost.

Advertisement - Article continues below

“These services run scans on your website to identify and alert you of any potential security vulnerabilities,” Comes added. “With this service, if a problem arises, there is a special way to contact our security team and they will be there to help.”

GoDaddy is the leading web hosting provider, according to Datanyze, with a 16.6% market share and more than 1.4 million registered domains, followed by UnitedLayer and Amazon Web Services (AWS) web hosting. 

The service also encountered a security issue in January last year, regarding a vulnerability in the way it handles domain name server (DNS) change requests. According to a cyber security researcher, the flaw allowed hackers to hijack domains and create two disruptive spam email campaigns. 

Featured Resources

The case for a marketing content hub

Transform your digital marketing to deliver customer expectations

Download now

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

IT faces new security challenges in the wake of COVID-19

Beat the crisis by learning how to secure your network

Download now

Most Popular


The top ten password-cracking techniques used by hackers

5 May 2020

Nokia breaks 5G record with speeds nearing 5Gbps

20 May 2020
cloud computing

Microsoft launches public cloud service for health care

21 May 2020