Zoom kills Facebook integration after data transfer backlash

An update to the iOS app has tweaked the offending ‘Login with Facebook’ feature

Zoom has updated the code in its platform to remove the in-app ‘Login with Facebook’ feature on iOS platforms after it emerged the Facebook SDK was unnecessarily collecting user device information.

The Facebook integration collected a swathe of information about a user, including their mobile network operator, the version of iOS in use, as well as detailed information about the device itself. 

The details included device disk space available and remaining, as well as display dimensions and device model, among other notes.

The video conferencing app has exploded in popularity in recent days and weeks due to increased demand following the spread of COVID-19, and the greater need for people to work remotely

Zoom has come into hot water, however, after reports emerged last week that the iOS app was needlessly beaming data to the social media giant so this could be used for targeted advertising.

Our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser,” Zoom said in a statement.

“We sincerely apologize for the concern this has caused, and remain firmly committed to the protection of our users’ privacy. We are reviewing our process and protocols for implementing these features in the future to ensure this does not happen again.”

The conferencing app would connect to Facebook’s Graph application programming interface (API) after a user downloaded and opened the app. This API served as the main route through which developers can send and receive data to and from the social network. 

Users will now need to update to the latest version of the Zoom iOS app to ensure the changes take hold on their device.

Although Zoom collected and transmitted user device data, this did not include information and activities related to meetings, including the attendees, names, notes, and content.

A Facebook spokesperson told IT Pro after the initial reports last week that it was common for developers to share data with a wide range of platforms for advertising and analytics. 

“We use the data businesses share with us as outlined in our data policy (which you can read here) and to provide industry standard services to businesses,” the spokesperson said. 

“We require app developers to be clear with their users about the information they're sharing with us. You can read more about our transparency requirements in our business tools terms, specifically section 3(b).”

Featured Resources

Digital document processes in 2020: A spotlight on Western Europe

The shift from best practice to business necessity

Download now

Four security considerations for cloud migration

The good, the bad, and the ugly of cloud computing

Download now

VR leads the way in manufacturing

How VR is digitally transforming our world

Download now

Deeper than digital

Top-performing modern enterprises show why more perfect software is fundamental to success

Download now

Recommended

Facebook Campus allows students to connect with classmates
social media

Facebook Campus allows students to connect with classmates

11 Sep 2020
Facebook Oversight Board: Excessive social media regulations could impact freedom of speech
social media

Facebook Oversight Board: Excessive social media regulations could impact freedom of speech

4 Sep 2020
Apple delays iOS 14 privacy changes after Facebook pressure
privacy

Apple delays iOS 14 privacy changes after Facebook pressure

4 Sep 2020
Facebook unveils new vulnerability disclosure policy
vulnerability

Facebook unveils new vulnerability disclosure policy

4 Sep 2020

Most Popular

The top 12 password-cracking techniques used by hackers
Security

The top 12 password-cracking techniques used by hackers

5 Oct 2020
iPhone 12 lineup official with A14 Bionic chip and 5G support
Mobile Phones

iPhone 12 lineup official with A14 Bionic chip and 5G support

13 Oct 2020
Google blocked record-breaking 2.5Tbps DDoS attack in 2017
Security

Google blocked record-breaking 2.5Tbps DDoS attack in 2017

19 Oct 2020