IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Amazon, Microsoft, Google back creation of Trusted Cloud Principles

The initiative calls on governments to recognise baseline security and privacy protections for customers

Abstract image representing cloud cyber security showing a cloud with a keyhole in the middle in front of a yellow and blue circuit board background

Amazon, Microsoft, Google are among the nine tech giants supporting the right for cloud providers to protect customers’ interests.

The list of signatories of the newly-established Trusted Cloud Principles also includes Atlassian, Cisco, Salesforce, Slack, and SAP.

As part of the initiative, the tech companies have committed to protecting the privacy and security of their customers’ data by calling on governments to “recognise certain baseline protections as they enact laws for the cloud era”.

This includes supporting cross-border data flows and addressing conflicts of law between countries, which often results in the cloud service providers’ compliance requirements differing from one country to another.

The Trusted Cloud Principles also address governmental requests for customer data, with signatories calling on states to seek data directly from enterprise customers rather than cloud service providers. This doesn’t apply to “exceptional circumstances”, which were not specified by the document, yet are likely to include serious criminal charges.

Customers of cloud service providers should also have the right to be notified in advance of governments’ plans to access their data, while the providers should be able to challenge such data requests as well as notify “relevant data protection authorities”.

The signatories stated that, although “governments have a legitimate and important interest in protecting the safety and security of their people”, there have been cases where “they seek to gain access to data under laws that do not adequately protect human rights and the rule of law, and conflict with laws of other countries”.

“As cloud service providers, we are committed to protecting the privacy and security of our customers’ data in all jurisdictions through policy and technology,” they added.

Related Resource

How to secure workloads in hybrid clouds

Cloud workload protection

Whitepaper front coverFree download

In order to achieve their objectives, the signatories “commit to working with the tech sector, public interest groups, and policymakers around the world, particularly in the countries where we operate or plan to operate data centers and cloud infrastructure, to ensure that laws and policies are substantially in line with the (...) principles”.

The announcement of the Trusted Cloud Principles comes weeks after one of the world’s largest secure email services, Protonmail, was criticised for providing authorities with the IP address of a French climate activist. Being based in Switzerland, the email services provider prides itself on benefiting from the country’s strict privacy laws, yet was “obligated" to comply with the “legally binding order from Swiss authorities”, according to founder and CEO Andy Yen.

Many disagreed about the severity of the crime, with Amnesty International technologist Etienne Maynier stating on Twitter that he has “a hard time seeing how young people squatting buildings in Paris is an extreme criminal case”.

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Recommended

Apple executive rejoins Google over remote work policy
flexible working

Apple executive rejoins Google over remote work policy

18 May 2022
Here’s the first look at Google’s new Bay View campus
Business operations

Here’s the first look at Google’s new Bay View campus

17 May 2022
Google offers UK SMBs £87,000 scholarships to boost tech skills
Careers & training

Google offers UK SMBs £87,000 scholarships to boost tech skills

10 May 2022
Google Cloud confirms it is building a dedicated team to support Web3 developers
Cloud

Google Cloud confirms it is building a dedicated team to support Web3 developers

9 May 2022

Most Popular

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack
hacking

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack

16 May 2022
Researchers demonstrate how to install malware on iPhone after it's switched off
Security

Researchers demonstrate how to install malware on iPhone after it's switched off

18 May 2022
Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022