‘Severe’ Cisco WebEx flaw grants hackers access to meeting data

The memory leakage vulnerability has been patched, with Cisco urging users to update their clients immediately

Cisco has patched a dangerous flaw that allows a hacker to access victims’ accounts from another machine in order to see all meetings, individuals invited, meeting passwords and past meeting records.

The shared memory information leakage vulnerability, found in the Cisco WebEx Meetings desktop app for Windows, allows an authenticated attacker to gain access to sensitive information either locally, or by running a malicious programme.

Assigned CVE-2020-3347, the exploitation is based on the unsafe usage of shared memory used by the video conferencing platform’s desktop client, according to Trustwave researchers, who discovered the flaw.

Once the WebEx Meetings application is installed, it adds an application to the tray that starts up automatically once the user logs on. If the user has configured the client to log on automatically too, which by default it does, several memory-mapping files open, with some unprotected from opening for reading and writing.

An attacker with permissions to view system memory could exploit this vulnerability by running an application that’s designed to read shared memory. The hacker can loop over sessions and try to open, read and save content for future examination.

Successful exploitation could give the hacker the power to retrieve sensitive information through this mechanism, including usernames, meeting information, as well as authentication tokens that can be used in future attacks.

“Due to the global pandemic of COVID-19, there’s been an explosion of video conferencing and messaging software usage to help people transition their work-life to a work from home environment,” said Trustwave security research manager Martin Rakhmanov.

Related Resource

Putting a spotlight on cyber security

An examination of the current cyber security landscape

Download now

“Vulnerabilities in this type of software now present an even greater risk to its users. Cisco WebEx is one of the most popular video conferencing solutions available, so I decided to turn my research skills to see how secure the platform is.

“In an attack scenario, any malicious local user or malicious process running on a computer where WebEx Client for Windows is installed can monitor the memory-mapped file for a login token. Once found the token, like any leaked credentials, can be transmitted somewhere so that it can be used to login to the WebEx account in question, download Recordings, view/edit Meetings, etc.”

Cisco has released a software update addressing this vulnerability, urging users to update their Cisco Webex Meetings software to version 40.6.0 and higher. The “relatively severe” flaw affected versions of the platform released earlier than this, with Rakhmanov testing the exploitation on version 40.4.12.8.

Featured Resources

Four cyber security essentials that your board of directors wants to know

The insights to help you deliver what they need

Download now

Data: A resource much too valuable to leave unprotected

Protect your data to protect your company

Download now

Improving cyber security for remote working

13 recommendations for security from any location

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

Most Popular

80% of cyber professionals say the Computer Misuse Act is working against them
Security

80% of cyber professionals say the Computer Misuse Act is working against them

20 Nov 2020
Cisco acquires container security startup Banzai Cloud
Security

Cisco acquires container security startup Banzai Cloud

18 Nov 2020
46 million Animal Jam accounts leaked after comms software breach
Security

46 million Animal Jam accounts leaked after comms software breach

13 Nov 2020