service-level agreement (SLA)

.imgHideOnJavaScriptDisabled_z1zqkkel3b0o { display: none !important; }

cloud computing

Twitter bounces back from outage

Social networking site downgrades to previous version, as hacker claims responsibility for taking it offline.

22 Jun 2012

.imgHideOnJavaScriptDisabled_z1zqkkel3b0p { display: none !important; }

business apps

Mary Branscombe compares the enterprise versions of both and her conclusions may surprise you...

5 Aug 2011

.imgHideOnJavaScriptDisabled_z1zqkkel3b0q { display: none !important; }

public sector

The internet heavyweight has revamped its Service Level Agreement (SLA) to remove the scheduled downtime clause.

17 Jan 2011