software as a service (SaaS)
What is customer relationship management (CRM)?
What is customer relationship management (CRM)?
We look at the significance and benefits of such customer-facing platforms for businesses
4 Mar 2021
HPE acquires cloud intelligence platform CloudPhysics
HPE acquires cloud intelligence platform CloudPhysics
The company has also announced the release of its new Software-Defined Opportunity Engine
26 Feb 2021
Address multi-cloud configuration risks
Address multi-cloud configuration risks
Cloud security challenges and how to overcome them
24 Feb 2021
Microsoft to launch standalone Office 2021 suite
Microsoft to launch standalone Office 2021 suite
The Office 2019 successor will be released alongside Office LTSC for commercial customers
19 Feb 2021
Trello overhauls platform to cater to remote working
Trello overhauls platform to cater to remote working
The major update includes new boards and cards to help users visualise workflows and manage cross-department projects
17 Feb 2021
Nokia partners with Hiya to stop spam calls
Nokia partners with Hiya to stop spam calls
Machine learning could end the barrage aggravating fraudulent and spam phone calls
27 Jan 2021
Cloud communications - what is it and why do you need it?
Cloud communications - what is it and why do you need it?
From UCaaS to plain old VoIP, here are some of the cloud communications options available to you
26 Jan 2021
Best ransomware removal tools
Best ransomware removal tools
The top free and paid toolkits available right now to protect you from hackers
22 Jan 2021
What is CRM documentation?
What is CRM documentation?
CRM software can be transformative, but employees need the resources to get the best out of it
22 Jan 2021
How to pick the best cloud accounting software
How to pick the best cloud accounting software
There are myriad cloud accounting software products on the market, but which one is best for you?
19 Jan 2021
IBM buys Salesforce consultancy firm 7Summits
IBM buys Salesforce consultancy firm 7Summits
The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI
12 Jan 2021
Cognite and WindSim partner on next-gen digital solutions for wind farms
Cognite and WindSim partner on next-gen digital solutions for wind farms
The partnership focuses on expanding offshore wind farms and grid infrastructure
4 Dec 2020
Eceptionist launches self-service COVID-19 vaccine management tool
Eceptionist launches self-service COVID-19 vaccine management tool
New tool will help automate and organize COVID-19 vaccine distribution
4 Dec 2020
AWS targets software vendors in latest partner network update
AWS targets software vendors in latest partner network update
Additions include SaaS Boost, an open source tool that helps applications migrate over to a service model
4 Dec 2020
Consumer choice and the payment experience
Consumer choice and the payment experience
A software provider's guide to getting, growing, and keeping customers
3 Dec 2020
Salesforce escalates Microsoft rivalry with £20.7bn Slack acquisition
Salesforce escalates Microsoft rivalry with £20.7bn Slack acquisition
Stewart Butterfield will still lead the communications platform, but it is now a Salesforce owned business
2 Dec 2020
Slack stock downgraded as lockdown growth stalls
Slack stock downgraded as lockdown growth stalls
Any benefits the communications platform saw in Q1 largely disappeared by the summer, according to Morgan Stanley
22 Oct 2020
VectorCare expands offerings to meet surging mobile health care demands
VectorCare expands offerings to meet surging mobile health care demands
COVID-19 has created a surge in mobile and home-based health care demands, and VectorCare’s new tech can help
15 Oct 2020
How digital workspaces are changing the way we work
How digital workspaces are changing the way we work
The way we work is changing, and the way we manage our IT tools needs to change with it
30 Sep 2020
Every Microsoft Teams update from Ignite 2020
Every Microsoft Teams update from Ignite 2020
UI improvements, feature updates, new functionality, and a glimpse at Teams' future on Android
23 Sep 2020
IT Pro Live: Enabling culture through technology
IT Pro Live: Enabling culture through technology
How to use technology and tools to create a productive and welcoming workplace
1 Sep 2020
Xero to acquire cloud invoicing specialist Waddle
Xero to acquire cloud invoicing specialist Waddle
The deal will enable Xero to better assist small firms when it comes to accessing capital
25 Aug 2020
Palo Alto acquires incident response firm Crypsis Group
Palo Alto acquires incident response firm Crypsis Group
The $265m acquisition will see Palo Alto integrate the company's expertise and technology into its own Cortex XDR platform
25 Aug 2020