software as a service (SaaS)
Consumer choice and the payment experience
Consumer choice and the payment experience
A software provider's guide to getting, growing, and keeping customers
9 Jun 2021
Quantum Metric’s CRM solution now available on Salesforce AppExchange

Quantum Metric’s CRM solution now available on Salesforce AppExchange
The solution provides agents with real-time insights into customer friction and satisfaction
8 Jun 2021
Slack reports almost 40% Q1 growth as Salesforce deals nears closure

Slack reports almost 40% Q1 growth as Salesforce deals nears closure
The comms platform now has 169,000 paid customers
4 Jun 2021
Cloudera to acquire Datacoral and Cazena before going through its own acquisition 

Cloudera to acquire Datacoral and Cazena before going through its own acquisition
Cloudera will gain a foothold in the self-service market for public clouds
1 Jun 2021
Buyer’s guide to cloud file sharing

Buyer’s guide to cloud file sharing
Discover how to pick the right cloud file sharing service for your business
28 May 2021
Our 5-minute guide to cloud-managed networking

Our 5-minute guide to cloud-managed networking
Learn why cloud-managed networking is growing in popularity with businesses
8 Apr 2021
UK gov secures vendors for £1.5bn software services deal

UK gov secures vendors for £1.5bn software services deal
Crown Commercial Service establishes a framework for the design and implementation of software for central gov and public bodies
8 Apr 2021
Facebook Workplace review: Are you ready for Facebook’s social office?

Facebook Workplace review: Are you ready for Facebook’s social office?
The corporate version of Facebook does a lot, much of it well, but its comms and events need more polish
18 Mar 2021
What is customer relationship management (CRM)?

What is customer relationship management (CRM)?
We look at the significance and benefits of such customer-facing platforms for businesses
4 Mar 2021
HPE acquires cloud intelligence platform CloudPhysics

HPE acquires cloud intelligence platform CloudPhysics
The company has also announced the release of its new Software-Defined Opportunity Engine
26 Feb 2021
Address multi-cloud configuration risks
Address multi-cloud configuration risks
Cloud security challenges and how to overcome them
24 Feb 2021
Microsoft to launch standalone Office 2021 suite

Microsoft to launch standalone Office 2021 suite
The Office 2019 successor will be released alongside Office LTSC for commercial customers
19 Feb 2021
Trello overhauls platform to cater to remote working

Trello overhauls platform to cater to remote working
The major update includes new boards and cards to help users visualise workflows and manage cross-department projects
17 Feb 2021
Nokia partners with Hiya to stop spam calls

Nokia partners with Hiya to stop spam calls
Machine learning could end the barrage aggravating fraudulent and spam phone calls
27 Jan 2021
How to pick the best cloud accounting software

How to pick the best cloud accounting software
There are myriad cloud accounting software products on the market, but which one is best for you?
19 Jan 2021
IBM buys Salesforce consultancy firm 7Summits

IBM buys Salesforce consultancy firm 7Summits
The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI
12 Jan 2021
Cognite and WindSim partner on next-gen digital solutions for wind farms 

Cognite and WindSim partner on next-gen digital solutions for wind farms
The partnership focuses on expanding offshore wind farms and grid infrastructure
4 Dec 2020
Eceptionist launches self-service COVID-19 vaccine management tool

Eceptionist launches self-service COVID-19 vaccine management tool
New tool will help automate and organize COVID-19 vaccine distribution
4 Dec 2020
AWS targets software vendors in latest partner network update

AWS targets software vendors in latest partner network update
Additions include SaaS Boost, an open source tool that helps applications migrate over to a service model
4 Dec 2020
Salesforce escalates Microsoft rivalry with £20.7bn Slack acquisition

Salesforce escalates Microsoft rivalry with £20.7bn Slack acquisition
Stewart Butterfield will still lead the communications platform, but it is now a Salesforce owned business
2 Dec 2020
Slack stock downgraded as lockdown growth stalls

Slack stock downgraded as lockdown growth stalls
Any benefits the communications platform saw in Q1 largely disappeared by the summer, according to Morgan Stanley
22 Oct 2020
VectorCare expands offerings to meet surging mobile health care demands

VectorCare expands offerings to meet surging mobile health care demands
COVID-19 has created a surge in mobile and home-based health care demands, and VectorCare’s new tech can help
15 Oct 2020
How digital workspaces are changing the way we work

How digital workspaces are changing the way we work
The way we work is changing, and the way we manage our IT tools needs to change with it
30 Sep 2020
Every Microsoft Teams update from Ignite 2020

Every Microsoft Teams update from Ignite 2020
UI improvements, feature updates, new functionality, and a glimpse at Teams' future on Android
23 Sep 2020