In what IDC calls the era of multiplied innovation, digital transformation programmes are being scaled to enterprise-wide, integrated initiatives. However most organisations are struggling to complete their transformations.
Content-centric business processes must be reengineered, with customer and employee experience top objectives. However most haven’t progressed beyond digital versions of manual, paper-based workflows.
This whitepaper explores why digitisation of manual, paper-based processes is key to ensuring enterprises complete their digital transformations, helping them scale efficiently and effectively.
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