Box launches free e-signature tool for all customers

Embedded 'Box Sign' service comes from the firm's acquisition of SignRequest earlier in the year

the new e-signature service from box, BoxSign

Box has launched a new e-signature function as a free addition to its platform that allows users to complete transactions entirely in the cloud.

The company said that 'Box Sign', which is available now, will also come with a robust set of application programming interfaces (APIs), which will allow businesses to modernise and manage all their agreements via the cloud.

With businesses transitioning into hybrid environments where employees are separated between the office and the home, Box hopes its new feature can help to streamline its customer experience by removing any need for physical documentation.

"Every day, more transactions are moving from paper-based manual workflows to the cloud, and we will only see this trend accelerate as companies shift to a hybrid work environment," said Diego Dugatkin, chief product officer at Box.

"With the addition of natively embedded e-signatures, Box customers will be able to manage the entire content lifecycle in the cloud, realising the value of their content - at no additional cost. From the moment a file is created to when it's shared, edited, published, approved, signed, classified, and retained, the entire content lifecycle can now happen in the Box Content Cloud."

The ability to sign off documents in the cloud has come from Box's $55 million acquisition of Dutch startup SignRequest, which was only announced in February of this year. The takeover was seen as a way for Box to muscle in on Dropbox's territory, with Box Sign touted as the first use case at the time of the deal.

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The cloud service has reportedly come under some investor pressure for middling stock performance during the pandemic and there were even suggestions that the company's leadership were considering a sale and had held talks with potential buyers.

Box was thought to be well placed to grow during the pandemic and, while it has benefited from the shift to working from home over the last 12 months, its growth has been far lower than rival cloud businesses.

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