live chat

Criminals target Discord to spread malware
The mobile app for communication platform Discord
live chat

Criminals target Discord to spread malware

Gamers have credentials and financial info stolen from them in a new campaign
26 Jul 2021
The IT Pro Podcast: When bots go bad
The IT Pro Podcast: When bots go bad
customer experience (CX)

The IT Pro Podcast: When bots go bad

Chatbots may be the future, but they’re no substitute for genuine intelligence
18 Jun 2021
ISG and Cognigy partner on automated conversational AI
Live chat interface on a smartphone
artificial intelligence (AI)

ISG and Cognigy partner on automated conversational AI

New partnership will help businesses automate customer and employee conversations via any channel and in any language
10 Jun 2021
JetBrains launches collaboration tool targeting software devs
Space logo on a white background
collaboration

JetBrains launches collaboration tool targeting software devs

Space offers version control, code review, and CI/CD features for dev teams
11 Dec 2020
Humach announces acquisition of InfinitAI
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Humach announces acquisition of InfinitAI

Humach will add InfinitAI Agent Assist to its CX solution portfolio
17 Jul 2020