Microsoft Teams surpasses 44 million users after remote working surge

The company suggests jump in users could last beyond COVID-19 pandemic as remote working becomes the norm

Microsoft Teams gained 12 million users in just one week following a surge of remote working to combat the spread of the COVID-19 virus.

The communications platform reported 44 million users as of 18 March, up from 32 million on 11 March.

The figures came as the conferencing service celebrated its third birthday, but also just a few days after it suffered a two-hour outage - likely linked to the sudden influx of users.

Microsoft's corporate VP for 365, Jared Spataro, said that the service had seen an "unprecedented" spike in usage in just seven days. He also suggested that the numbers might not drop when the coronavirus pandemic is under control.

"It's very clear that enabling remote work is more important than ever, and that it will continue to have lasting value beyond the COVID-19 outbreak," Jared Spataro, Microsoft's corporate VP for 365 wrote in a blog post. "We are committed to building the tools that help organisations, teams, and individuals stay productive and connected even when they need to work apart."

For its third birthday, Microsoft added some new features to Teams. The first is a function that uses AI to reduce background noise - which will certainly be welcome following the government's decision to close all schools. There is also a button allows users to read messages while offline and a 'raise hand' feature to help get their questions across during busy video meetings.

Although Teams is now far ahead of the competition, a leaked Microsoft partner video suggested the company is keen to thwart rival video conferencing service Zoom. An alleged internal company video, posted to Twitter on Thursday, suggests Microsoft sees Zoom as an 'emerging threat' to Teams as it is often used by businesses in tandem with Google's G Suite and fierce rival Slack.

This week, Slack also unveiled a host of new functions and reported a spike in users due to the coronavirus. The smaller platform saw over 7,000 new users in just 47 days, according to TechCrunch. For context, it only recorded 5,000 new users in its last quarter report.

Featured Resources

Next-generation time series: Forecasting for the real world, not the ideal world

Solve time series problems with AI

Free download

The future of productivity

Driving your business forward with Microsoft Office 365

Free download

How to plan for endpoint security against ever-evolving cyber threats

Safeguard your devices, data, and reputation

Free download

A quantitative comparison of UPS monitoring and servicing approaches across edge environments

Effective UPS fleet management

Free download

Most Popular

Best Linux distros 2021
operating systems

Best Linux distros 2021

11 Oct 2021
Apple MacBook Pro 15in vs Dell XPS 15: Clash of the titans
Laptops

Apple MacBook Pro 15in vs Dell XPS 15: Clash of the titans

11 Oct 2021
Cryptocurrency: Should you invest?
cryptocurrencies

Cryptocurrency: Should you invest?

27 Oct 2021