Zoom will reportedly add 'Slack-like' chat functionality

Video conferencing service is working on an update that will make the platform more like Microsoft Teams

Zoom is reportedly working on a major update to the messaging functionality of its video conferencing platform to build a more 'Slack-like' service. 

The company has hired a "significant number of engineers" to move its basic text interface to a more advanced setup, according to The Information

Zoom is actually a partner of Slack and both services offer similar products, though each specialises in different segments. Slack is mostly a chat-based platform - though it does have low key video comm services, while Zoom is a rapidly growing video conferencing platform.

A lot of companies, particularly in the startup space, use both in tandem. 

However, as standalone services, both are rivals of Microsoft Teams which has both video conferencing and instant messaging capabilities. Slack has been heavily critical of Teams, calling it a "weak copycat product" when filling an antitrust complaint. Zoom, however, hasn't voiced any concerns over Microsoft's rival product - despite Microsoft reportedly labelling the firms as a "threat". 

All three services have seen gains during the pandemic, particularly Zoom, with its revenue shooting up 355% year on year. Teams reportedly surpassed 44 million daily active users at the very start of lockdown, but Slack CEO Stewart Butterfield argued that the figure was inflated by the fact Teams was bundled into Office 365, suggesting it was anti-competitive.

Slack's own revenue has seen a sharp decline with growth falling 32% compared to the 49% recorded in Q1. 

The general consensus seems to be that Slack is falling behind Teams, and unless its antitrust complaint is successful, its growth could be hampered. The company recently launched a service for adding external organisation to channels, called 'Slack Connect', which is seen as a big play to kill off email. 

The current chat capabilities on Zoom already resembles Teams, though it doesn't have 'channels' and seems more like a rudimentary instant messaging service. It does, however, sync with Google services. 

Featured Resources

Navigating the new normal: A fast guide to remote working

A smooth transition will support operations for years to come

Download now

Leading the data race

The trends driving the future of data science

Download now

How to create 1:1 customer experiences at scale

Meet the technology capable of delivering the personalisation your customers crave

Download now

How to achieve daily SAP releases

Accelerate the pace of SAP change to support your digital strategy

Download now

Most Popular

16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

16 Sep 2020
Windows XP source code allegedly leaked online
Microsoft Windows

Windows XP source code allegedly leaked online

25 Sep 2020