NIIT Technologies wins £23m IT services deal with Ofcom

Outsourcer will provide regulator with service desk and datacentre services for four years

business deal

NIIT Technologies has won a 23 million, four-year contract to supply communications regulator Ofcom with IT services and support.

NIIT will help the watchdog manage its infrastructure and application systems as well as offer a customer-focused service to improve user experience.

Ofcom's new IT partner has also been tasked with implementing a dedicated service that is tailored to the needs of the regulator, which operates as a watchdog for print, radio, television and digital media.

To begin with, NIIT will provide Ofcom with key services including a service desk, datacentre services, application management and product management.

The 23 million value of the contract is to be awarded over a six-year period, and includes an initial term of four years, plus extensions.

Satya Samal, head of Europe at NIIT Technologies, said: "We are confident that we will be able to deliver value to Ofcom through our strong understanding and proven capabilities in the application and infrastructure management services domain."

David Doherty, ICT Director at Ofcom, added: "We set out to select a partner who will align well with our organisational culture, manage transition smoothly, provide a robust technical solution and focus on innovation.

"NIIT's solution for Ofcom fits well to these needs and we look forward to working with the company over the coming years."

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