Twitter makes it easier to report trolls' abusive tweets

Now users can complain about multiple troll tweets at once

Twitter has made it easier to combat trolls by letting users collect multiple abusive tweets in a single complaint report.

"This update makes it easier for you to provide us with more information about the extent of abuse and reduces the time it takes to do so," Twitter engineer Hao Tang wrote in a blog post.

"That added context often helps us investigate issues and get them resolved faster."

Twitter's latest update will be available on its web browser, iOS and Android apps in the coming weeks.

Advertisement - Article continues below

The social media company introduced a new Safety page last year, as well as suite of improved reporting tools in late 2014.

These tools gave users the means to report abusive users and asked them to share their block lists so Twitter can identify patterns with suspected trolls. In December, it claimed its anti-harassment measures have been working by enabling users to report trolls more easily.

Former CEO Dick Costolo admitted towards the end of his tenure that Twitter had not dealt with trolls effectively.

Twitter has been in the firing line, along with Facebook and Google, for "not doing enough" to curb harassment and extremism on its service.

Twitter disputes this claim, pointing to actions such as shutting down 125,000 ISIS-related account in February.

Tang said that further improvements are to come.

Featured Resources

The IT Pro guide to Windows 10 migration

Everything you need to know for a successful transition

Download now

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Software-defined storage for dummies

Control storage costs, eliminate storage bottlenecks and solve storage management challenges

Download now

6 best practices for escaping ransomware

A complete guide to tackling ransomware attacks

Download now



How to use Twitter analytics: start sharing like the pros

21 Feb 2019

Most Popular

Microsoft Windows

This exploit could give users free Windows 7 updates beyond 2020

9 Dec 2019
Business strategy

Ex-Apple CPU architect accuses the firm of invading privacy

10 Dec 2019

Patch issued for critical Windows bug

11 Dec 2019
Microsoft Azure

Microsoft, not Amazon, is going to win the cloud wars

30 Nov 2019