Q&A: Declan Doyle, Plantronics

We discuss collaboration with the firm's strategic alliances lead for the UK and Ireland...

Define collaboration in just three words

  1. Understanding
  2. Empathy
  3. Teamwork

How important is effective communication to modern business success?

It's critical. Modern, flexible businesses simply cannot exist withjout effective communication tools and policies.

What are the key benefits of having the right collaboration and communication strategy in place and acting upon it?

Advertisement - Article continues below
  1. Cost savings
  2. Employees retention
  3. Business continuity

What are companies currently doing well when it comes to collaboration and communication?

Using mobile devices to provide more flexible communications options for employees.

Conversely, what could they be doing better/more of/less of? And why?

Video. It allows true teamwork for flexible collaboration. If deployed properly.

Who in the organisation should be taking the lead when it comes to choosing the right tools and implementing them successfully?

It has to come from the very top. If the CEO is not invested in change, it will not succeed.

How do you ensure you're collaborating and communicating effectively? Do you have any words from the wise or anecdotes from other real-world experience you can share?

The three elements of effective migration for flexible working must be in place:

  1. Bricks
  2. Bytes
  3. Behaviour

At Plantronics we have implemented these elements and are now reaping the rewards.

Where do you see the market and adoption of communication and collaboration tools headed? 

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

To a mobile-first and cloud-first world. Anything that doesn't work in this way will not succeed.

What will successful corporate collaboration and communication look like five or 10 years from now?

Visual tools will use Augmented Reality and VR and any technology being used will be a wearable form factor.

Why should people attend this event?

To understand both the learning of organisation will have been on this journey for several years, find out about future trends and gain insight from industry experts.

Featured Resources

Preparing for long-term remote working after COVID-19

Learn how to safely and securely enable your remote workforce

Download now

Cloud vs on-premise storage: What’s right for you?

Key considerations driving document storage decisions for businesses

Download now

Staying ahead of the game in the world of data

Create successful marketing campaigns by understanding your customers better

Download now

Transforming productivity

Solutions that facilitate work at full speed

Download now
Advertisement

Recommended

Visit/software/355486/zoom-review-are-we-alone-now
video conferencing

Zoom review: Are we alone now?

29 Apr 2020

Most Popular

Visit/laptops/29190/how-to-find-ram-speed-size-and-type
Laptops

How to find RAM speed, size and type

24 Jun 2020
Visit/mobile/google-android/356373/over-2-dozen-additional-android-apps-found-stealing-user-data
Google Android

Over two dozen Android apps found stealing user data

7 Jul 2020
Visit/cloud/356260/the-road-to-recovery
Sponsored

The road to recovery

30 Jun 2020