M&S relocates hundreds of IT jobs as it faces an uncertain future

High street retailer restructures in a bit to "recover and grow business"

M&S is to shift 400 IT and logistics roles out of the capital as part of a wider plan to recoup losses, which has also seen 525 job cuts at the company's head office.

"M&S has to become a simpler and more effective organisation if we are to deliver our plans to recover and grow our business," M&S CEO Steve Rowe said.

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"It's never easy to propose changes that impact on our people, but I believe that the proposals outlined today are absolutely necessary and will help us build a different type of M&S - one that can take bolder, pacier decisions, be more profitable and ultimately better serve our customers."

The company will enter into consultation with its employees to help it decide who will be let go and who will keep their jobs - based in London or in the company's other offices in Stockley Park, Middlesex, and its distribution hub in Hemel Hempstead.

The 525 job losses includes 200 contractor positions and 260 permanent staff, with the remainder of the total coming from natural attrition.

M&S has not said which departments will be affected, although staff in its retail shops will not be affected. However, as IT positions are often filled by contractors, it is thought that IT professionals could be among those affected.

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"We remain committed to investing in store staffing and improving our customer experience and therefore our store colleagues are not affected by this proposal," Rowe finished.

Rowe was brought in to turn M&S around following a series of profit slumps that left the future of the 132-year-old brand uncertain.


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