Twitter apologises after forcing people to follow President Trump

Company blames technical error

Twitter has scrambled to fix a glitch that automatically subscribed people to President Trump's tweets - even after deliberately unfollowing or blocking his account.

The company said the issue stemmed from an error during the handover of the official presidential Twitter account - @POTUS - from Obama to Trump. The account was supposed to retain its original 13 million followers, who would also be automatically added to an account containing an archive of the Obama administration's @POTUS tweets.

Advertisement - Article continues below

However, some users have reported that despite blocking or unfollowing the @POTUS account prior to the switchover, they found themselves mysteriously re-subscribed. There have even been claims that users have found themselves following the account despite never choosing to follow it in the first place.

Twitter blamed this on technical issues, and CEO Jack Dorsey took to the platform to explain and apologise. He revealed that in addition to the @POTUS account, the problem also affected other government accounts including the official vice president, press secretary and White House accounts.

The Trump-controlled presidential Twitter handle now has 14.3 million followers, and while the problem affected 560,000 people, Dorsey said that "we believe we've corrected all accounts to reflect your follow/unfollow intent".

Featured Resources

Top 5 challenges of migrating applications to the cloud

Explore how VMware Cloud on AWS helps to address common cloud migration challenges

Download now

3 reasons why now is the time to rethink your network

Changing requirements call for new solutions

Download now

All-flash buyer’s guide

Tips for evaluating Solid-State Arrays

Download now

Enabling enterprise machine and deep learning with intelligent storage

The power of AI can only be realised through efficient and performant delivery of data

Download now


social media

Twitter bans 70 pro-Bloomberg accounts

23 Feb 2020

Most Popular


Zoom kills Facebook integration after data transfer backlash

30 Mar 2020
Server & storage

HPE warns of 'critical' bug that destroys SSDs after 40,000 hours

26 Mar 2020
data breaches

Marriott data breach exposes personal data of 5.2 million guests

31 Mar 2020
cyber crime

FBI warns of ‘Zoom-bombing’ hackers amid coronavirus usage spike

31 Mar 2020