Twitter apologises after forcing people to follow President Trump

Company blames technical error

Twitter has scrambled to fix a glitch that automatically subscribed people to President Trump's tweets - even after deliberately unfollowing or blocking his account.

The company said the issue stemmed from an error during the handover of the official presidential Twitter account - @POTUS - from Obama to Trump. The account was supposed to retain its original 13 million followers, who would also be automatically added to an account containing an archive of the Obama administration's @POTUS tweets.

However, some users have reported that despite blocking or unfollowing the @POTUS account prior to the switchover, they found themselves mysteriously re-subscribed. There have even been claims that users have found themselves following the account despite never choosing to follow it in the first place.

Twitter blamed this on technical issues, and CEO Jack Dorsey took to the platform to explain and apologise. He revealed that in addition to the @POTUS account, the problem also affected other government accounts including the official vice president, press secretary and White House accounts.

The Trump-controlled presidential Twitter handle now has 14.3 million followers, and while the problem affected 560,000 people, Dorsey said that "we believe we've corrected all accounts to reflect your follow/unfollow intent".

Featured Resources

The ultimate guide to business connectivity in field services

A roadmap to increased workplace efficiency

Free download

The definitive guide to migrating to the cloud

Migrate apps to the public cloud with multi-cloud infrastructure solutions

Free download

Transform your network with advanced load balancing from VMware

How to modernise load balancing to enable digital transformation

Free download

How to secure workloads in hybrid clouds

Cloud workload protection

Free download

Recommended

Twitter, LinkedIn reverse course due to climbing COVID cases
remote access

Twitter, LinkedIn reverse course due to climbing COVID cases

29 Jul 2021
Social media companies vow to reduce abuse of women online
Security

Social media companies vow to reduce abuse of women online

1 Jul 2021
The IT Pro Podcast: The power of disinformation
social media

The IT Pro Podcast: The power of disinformation

11 Dec 2020
Twitter hires new cyber chief after devastating breach
Security

Twitter hires new cyber chief after devastating breach

1 Oct 2020

Most Popular

How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

17 Sep 2021
What are the pros and cons of AI?
machine learning

What are the pros and cons of AI?

8 Sep 2021
Best MDM solutions 2020
mobile device management (MDM)

Best MDM solutions 2020

17 Sep 2021