Twitter apologises after forcing people to follow President Trump
Company blames technical error
Twitter has scrambled to fix a glitch that automatically subscribed people to President Trump's tweets - even after deliberately unfollowing or blocking his account.
The company said the issue stemmed from an error during the handover of the official presidential Twitter account - @POTUS - from Obama to Trump. The account was supposed to retain its original 13 million followers, who would also be automatically added to an account containing an archive of the Obama administration's @POTUS tweets.
However, some users have reported that despite blocking or unfollowing the @POTUS account prior to the switchover, they found themselves mysteriously re-subscribed. There have even been claims that users have found themselves following the account despite never choosing to follow it in the first place.
Twitter blamed this on technical issues, and CEO Jack Dorsey took to the platform to explain and apologise. He revealed that in addition to the @POTUS account, the problem also affected other government accounts including the official vice president, press secretary and White House accounts.
The Trump-controlled presidential Twitter handle now has 14.3 million followers, and while the problem affected 560,000 people, Dorsey said that "we believe we've corrected all accounts to reflect your follow/unfollow intent".
The ultimate guide to business connectivity in field services
A roadmap to increased workplace efficiency
Free downloadThe definitive guide to migrating to the cloud
Migrate apps to the public cloud with multi-cloud infrastructure solutions
Free downloadTransform your network with advanced load balancing from VMware
How to modernise load balancing to enable digital transformation
Free download
