Cultural change is the main barrier to digital transformation, says Capgemini

Survey also shows growing divide between management and staff

Cultural issues are seen as the number one barrier to digital transformation efforts within organisations, according to new research.

A study from digital analyst Brian Solis and Capgemini has revealed that more than 60% of employees see corporate culture as the biggest issue for companies looking to undergo digital transformation - an increase of 7% compared to six years ago.

Just 40% of senior executives stated that their businesseses have a digital culture, but an even lower percentage of ground-level employees agreed - just 27%, in fact.

"Digital technologies can bring significant new value," said Capgemini's head of digital services and group executive committee member, Cyril Garcia, "but organisations will only unlock that potential if they have the right sustainable digital culture ingrained and in place."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

"Companies need to engage, empower and inspire all employees to enable the culture change together; working on this disconnect between leadership and employees is a key factor for growth," he added. "Those businesses that make digital culture a core strategic pillar will improve their relationships with customers, attract the best talent and set themselves up for success in today's digital world."

The survey, which polled 1,700 staff across 340 organisations in eight countries, also showed a growing divide between senior management and lower level employees. While 85% of top execs believed that their organisation promotes collaboration within the business, less than half of employees shared these views.

The results show a startling lack of confidence among staff in their businesses' ability to adopt modern working practices and methods. A mere 7% of the 340 companies were confident in their ability to quickly test and deploy new ideas.

Solis said: "To compete for the future, companies must invest in a digital culture that reaches everyone in the organisation. Our research shows that culture is either the number one inhibitor or catalyst to digital transformation and innovation. However, many executives believe their culture is already digital, but when you ask employees, they will disagree. This gap signifies the lack of a digital vision, strategy and tactical execution plan from the top.

"Cultivating a digital culture is a way of business that understands how technology is changing behaviors, work and market dynamics. It helps all stakeholders grow to compete more effectively in an ever-shifting business climate."

Featured Resources

Digitally perfecting the supply chain

How new technologies are being leveraged to transform the manufacturing supply chain

Download now

Three keys to maximise application migration and modernisation success

Harness the benefits that modernised applications can offer

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

The 3 approaches of Breach and Attack Simulation technologies

A guide to the nuances of BAS, helping you stay one step ahead of cyber criminals

Download now
Advertisement

Recommended

Visit/strategy/28047/what-is-digital-transformation
Business strategy

What is digital transformation?

7 Aug 2019
Visit/digital-transformation/31168/four-ways-cios-can-drive-digital-transformation
digital transformation

Four ways CIOs can drive digital transformation

17 Jan 2020
Visit/business-strategy/chief-information-officer-cio/354564/cios-are-taking-their-seat-at-the-boardroom
chief information officer (CIO)

CIOs are taking their seat at the boardroom table

17 Jan 2020
Visit/strategy/28223/cio-job-description-what-does-a-cio-do
Business strategy

CIO job description: What does a CIO do?

7 Jan 2020

Most Popular

Visit/operating-systems/25802/17-windows-10-problems-and-how-to-fix-them
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Visit/business-strategy/public-sector/354608/uk-gov-launches-ps300000-sen-edtech-initiative
public sector

UK gov launches £300,000 SEN EdTech initiative

22 Jan 2020
Visit/hardware/354584/windows-10-and-the-tools-for-agile-working
Sponsored

Windows 10 and the tools for agile working

20 Jan 2020
Visit/web-browser/30394/what-is-http-error-503-and-how-do-you-fix-it
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020