Ofcom

We're addicted to our phones, according to Ofcom
Mobile

We're addicted to our phones, according to Ofcom

Although always being connected means flexible working, some think it's having a negative impact on relationships
3 Aug 2018
Almost one million Brits still suffer with appalling broadba
Broadband cable
broadband

Almost one million Brits still suffer with appalling broadba

A new Ofcom report reveals a massive 925,000 people are still on downloads speeds of less than 10Mbps
1 May 2018
ISPs have 30 days to fix net speeds or face null contracts
Fibre broadband
Network & Internet

ISPs have 30 days to fix net speeds or face null contracts

Ofcom confirms customers will soon be able to walk away if their service dips
2 Mar 2018
'Decent' broadband speeds lacking in UK properties
Network & Internet

'Decent' broadband speeds lacking in UK properties

Ofcom's Connected Nations report finds broadband is still lacking across 4% of the UK
15 Dec 2017
Ofcom reveals automatic broadband compensation rules
Broadband speed
Network & Internet

Ofcom reveals automatic broadband compensation rules

£142 million will be automatically paid out to customers receiving a delayed service
13 Nov 2017
BT offers to invest up to £600m for universal broadband
broadband

BT offers to invest up to £600m for universal broadband

The company's offer would replace new regulation proposed by the government
31 Jul 2017
Ofcom caps EE and BT's spectrum bidding
Spectrum
Mobile

Ofcom caps EE and BT's spectrum bidding

Regulator will limit how much spectrum a single mobile operator can own
11 Jul 2017
Three fined £1.9m for 999 call flaw
Police
Network & Internet

Three fined £1.9m for 999 call flaw

Ofcom investigation reveals emergency calls were routed through a single data centre
16 Jun 2017
Ofcom caps BT's Openreach prices
broadband

Ofcom caps BT's Openreach prices

Regulator limits the amount that rivals can be charged for leasing the company's superfast broadband
31 Mar 2017
Ofcom fines BT a record £42m for slow line rollouts
broadband

Ofcom fines BT a record £42m for slow line rollouts

BT failed to compensate rivals for delayed line installations
27 Mar 2017
Broadband customers could get £185m for poor service
Broadband plugs
broadband

Broadband customers could get £185m for poor service

New Ofcom rules would compensate customers for missed appointments and outages
24 Mar 2017
BT finally lets go of Openreach
BT
broadband

BT finally lets go of Openreach

Legal separation of fibre network includes transfer of 32,000 staff
10 Mar 2017
Ofcom fines EE £2.7m for overcharging 40,000 customers
Mobile

Ofcom fines EE £2.7m for overcharging 40,000 customers

Customers dialling 150 number abroad were overcharged £245,700
18 Jan 2017
Ofcom: Millions of homes unable to access "decent" broadband
Broadband plugs
broadband

Ofcom: Millions of homes unable to access "decent" broadband

Regulator Ofcom says an "unacceptable" number of businesses and homes cannot access speeds over 10Mbit/s
16 Dec 2016
UK has 'worse 4G coverage than Albania and Peru'
4G transmitter
broadband

UK has 'worse 4G coverage than Albania and Peru'

Britain is lagging behind "in digital slow lane", finds infrastructure report
14 Dec 2016
BT admits it must improve as Openreach spin-off looms
fibre optic cable
broadband

BT admits it must improve as Openreach spin-off looms

BT should improve its customer service, says chairman Michael Rake
5 Dec 2016
Three asks Ofcom to limit BT's mobile dominance
Fibre broadband
broadband

Three asks Ofcom to limit BT's mobile dominance

Three and other mobile operators ask Ofcom again to limit BT's spectrum ownership
29 Nov 2016
BT ordered to spin off Openreach
Network & Internet

BT ordered to spin off Openreach

Ofcom rules BT has failed to address competition concerns
29 Nov 2016
BT/EE banned from bidding for some spectrum at 2017 auctions
Ofcom sign
Mobile

BT/EE banned from bidding for some spectrum at 2017 auctions

New Ofcom rules prevent BT from bidding for half of frequencies available at 2017 spectrum auctions
22 Nov 2016
Vodafone fined £4.6m for consumer protection breach
public sector

Vodafone fined £4.6m for consumer protection breach

Ofcom fines Vodafone for failing to credit PAYG
26 Oct 2016
Ofcom drafts in public to build mobile coverage maps
Mobile

Ofcom drafts in public to build mobile coverage maps

The application will automatically log data from Android devices
28 Sep 2016
Three presses ahead with ad-block plans, despite EU guidance
Network & Internet

Three presses ahead with ad-block plans, despite EU guidance

Three wants to enable network-level ad-blocking in 2017
5 Sep 2016
Ofcom: BT's Openreach must be a separate company
broadband

Ofcom: BT's Openreach must be a separate company

Regulator wants to distance Openreach from BT control
26 Jul 2016