AI implemented in some form by 37% of organisations

But, Gartner claims skills shortages are still cause for concern for some

AI brain

More than a third of businesses have implemented some kind of AI technology in the last four years, with a 270% increase in use across the board.

So claims a report by analyst firm Gartner, which suggests that AI use in business has increased three times over in the last 12 months, with businesses integrating smart tech to keep up with competitors.

"Four years ago, AI implementation was rare, only 10 per cent of survey respondents reported that their organisations had deployed AI or would do so shortly," said Chris Howard, distinguished research vice president at Gartner. 

"If you are a CIO and your organisation doesn't use AI, chances are high that your competitors do and this should be a concern."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

AI capabilities have evolved so much that businesses can now see the true value of adding it to their organisation, according to Howard. 

AI has been implemented in a wide range of scenarios, with the introduction of chatbots in telecoms businesses and computer-powered healthcare diagnostics the most popular in the past year. 

That said, skills shortages are still causing headaches for businesses implementing AI. Just over half (54%) of businesses questioned in Gartner's survey said they were struggling to find the right talent to implement their digital transformation strategies.

"In order to stay ahead, CIOs need to be creative," Howard added.

"If there is no AI talent available, another possibility is to invest in training programmes for employees with backgrounds in statistics and data management. Some organisations also create job shares with ecosystem and business partners," 

Featured Resources

How inkjet can transform your business

Get more out of your business by investing in the right printing technology

Download now

Journey to a modern workplace with Office 365: which tools and when?

A guide to how Office 365 builds a modern workplace

Download now

Modernise and transform your sales organisation

Learn how a modernised sales process can drive your business

Download now

Your guide to managing cloud transformation risk

Realise the benefits. Mitigate the risks

Download now
Advertisement

Most Popular

Visit/cloud/cloud-computing/354767/google-cloud-snaps-up-multi-cloud-analytics-platform-for-26bn
cloud computing

Google Cloud snaps up multi-cloud analytics platform for $2.6bn

13 Feb 2020
Visit/mobile/28299/how-to-use-chromecast-without-wi-fi
Mobile

How to use Chromecast without Wi-Fi

5 Feb 2020
Visit/operating-systems/27717/how-to-fix-a-stuck-windows-10-update
operating systems

How to fix a stuck Windows 10 update

12 Feb 2020
Visit/security/cyber-attacks/354747/apple-mac-malware-detections-overtake-windows-for-the-first-time
cyber attacks

Apple Mac malware detections overtake Windows for the first time

11 Feb 2020