Amazon unveils Alexa for Business Blueprints to enable custom voice apps

The ability to develop private skills was previously only available for home use

Alexa for Business Blueprints

Amazon has launched Alexa for Business Blueprints, a platform built for the company's voice tech that allows businesses to create their own Alexa-powered applications for their organisation.

These private "skills" would be limited just to the company's use, but make it much simpler to add the functionality they need.

Private skills have existed for homes in the past, allowing individuals within a household to create bespoke functionality for their families by inputting custom requests and responses to blueprints. But now Amazing has opened it up to businesses too. Once a request has been filed, IT admins are able to review and enable the skills for the entire organisation to use.

For example, businesses can create custom responses to questions employees ask using Amazing Alexa, such as: "what's the password for guest Wi-Fi?" or "when is the IT department available?"

Amazon explained that organisations want the same functionality they have access to at home, but IT teams don't want to have to invest in a specialist Alexa developer or use up valuable resources to implement these customised responses.

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

Some of the blueprints available are Business Q&A for organisation-related information and Onboard Guide for new starters and HR who may be asking questions about starting at a company.

Anyone in an organisation of any size can make a request for a Private Skill on the Alexa Skill Blueprints website. After inputting the request, it's then tested and sent to admins for approval.

"A main challenge we have faced to date is developing Alexa skills and content fast enough to meet demand," said Kyle Collins, assistant VP of technology transformation at Saint Louis University, in regard to the organisation's use of the business blueprints.  

"With the new capability to create Alexa private skills based off of Skill Blueprints with no coding required, we have the solution we were looking for."

Featured Resources

What you need to know about migrating to SAP S/4HANA

Factors to assess how and when to begin migration

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

Testing for compliance just became easier

How you can use technology to ensure compliance in your organisation

Download now

Best practices for implementing security awareness training

How to develop a security awareness programme that will actually change behaviour

Download now
Advertisement

Most Popular

Visit/microsoft-windows/32066/what-to-do-if-youre-still-running-windows-7
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
Visit/operating-systems/25802/17-windows-10-problems-and-how-to-fix-them
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Visit/operating-systems/microsoft-windows/354526/memes-and-viking-funerals-the-internet-reacts-to-the
Microsoft Windows

Memes and Viking funerals: The internet reacts to the death of Windows 7

14 Jan 2020
Visit/hardware/laptops/354533/dell-xps-13-new-9300-hands-on-review-chasing-perfection
Laptops

Dell XPS 13 (New 9300) hands-on review: Chasing perfection

14 Jan 2020