IBM Watson AIOps automates the detection of IT anomalies

Automation service will help make infrastructure more resilient to future disruptions

IBM has launched a slew of new AI services that aim to help chief information officers (CIOs) to predict and tackle IT problems before they occur. 

Watson AIOps, unveiled at the company's Think Digital Conference, are designed to provide automated protection for IT infrastructures that make them more resilient to future disruptions. 

Advertisement - Article continues below

Unforeseen IT incidents and outages can cost businesses in both revenue and reputation, according to IBM, while tech hub suggests that the average cost of an outage across businesses is $260,000 an hour. 

Artificial intelligence is being widely tipped as the solution to this; analysts at IDC have predicted that, by 2024, enterprises that are powered by AI will respond to customers, competitors, regulators, and partners 50% faster than those that are not using AI.

AIOps is IBM's answer, a service that can automate how enterprises self-detect, diagnose and respond to IT anomalies in real-time.  "We want to arm every CIO in the world to use AI to predict problems before they happen, fix problems before they happen and if they still happen to occur, they can quickly address problems within their IT infrastructure," Rob Thomas, IBM's senior VP for Cloud and Data Platform, said during a press conference. 

Advertisement - Article continues below
Advertisement - Article continues below

"Complexity is increasing, certainly things like COVID-19 is driving us to a distributed work environment. A CIO needs a powerful AI - think of it as metaphorically sitting on their shoulder, helping them run the operation and do that in a really elegant way."

Along with AIOps, IBM also announced edge computing services, launched in partnership with Red Hat. It starts with IBM Edge Application Manager, which is for remote management of AI, analytics and IoT workloads.

IBM Telco Network Cloud Manager, which runs on Red Hat OpenShift, automates virtual and container network functions for 5G applications, and there is also a new dedicated IBM service team for edge computing and telco networks.

Featured Resources

The case for a marketing content hub

Transform your digital marketing to deliver customer expectations

Download now

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

IT faces new security challenges in the wake of COVID-19

Beat the crisis by learning how to secure your network

Download now

Most Popular


The top ten password-cracking techniques used by hackers

5 May 2020

Nokia breaks 5G record with speeds nearing 5Gbps

20 May 2020
cloud computing

Microsoft launches public cloud service for health care

21 May 2020