user experience (UX)

Microsoft announces behaviour visualisation tool Clarity
Data & insights

Microsoft announces behaviour visualisation tool Clarity

The tool will go head to head with Optimizely, Google Optimize and Visual Web Optimizer
14 Dec 2018
Twitter kills support for third-party clients
Development

Twitter kills support for third-party clients

The company pins decision to remove crucial APIs on "technical and business constraints"
17 Aug 2018
When it comes to UX design, one espresso machine wins
user experience (UX)

When it comes to UX design, one espresso machine wins

The interface of any device should be intuitive, but why not make it delight the user as well?
14 Apr 2018
Disconnected experiences put customer loyalty at risk
Customers ahead sign
Business strategy

Disconnected experiences put customer loyalty at risk

Personalising an experience across channels is key to building loyalty
16 May 2017