IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Watch Blinkbox or BT Sport? Ditch Google Chrome now!

Latest update to Chrome browser kills support for streaming services' plugins

Blinkbox, Now TV, amd BT Sport are urging subscribers to switch their browsers from Google Chrome, which no longer supports the plugins necessary for these streaming sites.

The latest update to the Chrome browser appears to have dropped support for NPAPI plugins including Microsoft Silverlight, which powers the three video-on-demand services.

On Blinkbox, this causes the website to display an error message when the user tries to play a film, asking them to either switch to a different browser or play in their new "Chrome-friendly" video player.

The message Chrome displays when trying to access Blinkbox 

Google warned the streaming services of the change over a year ago, but have chosen not to switch to an alternative such as HTML5 video.

Instead, customers must change their browsers in order to continue using their respective service without interruption.

In its support pages, Blinkbox told customers: "Because our HTML5 player is newer than the Silverlight player we use in other browsers like Internet Explorer and Firefox on PCs and Safari on Mac, you might need a faster broadband connection than usual to have the same experience that you're used to, whilst we work to further optimise streaming using HTML5.

"Because of this, for the best experience, we recommend that you use a different browser right now, particularly if your internet speed is close to our recommended minimum speed or you've got an older computer."

No matter what, Microsoft is planning to discontinue Silverlight and so all services that have not yet migrated will be forced to in the near future.

The @BTCare Twitter account took a less proactive approach in light of the problem, telling customers: "If you use Chrome to watch BT Sport you may get a Silverlight error. Silverlight is no longer supported in Chrome, pls use another browser."

Featured Resources

The state of Salesforce: Future of business

Three articles that look forward into the changing state of Salesforce and the future of business

Free Download

The mighty struggle to migrate SAP to the cloud may be over

A simplified and unified approach to delivering Enterprise Transformation in the cloud

Free Download

The business value of the transformative mainframe

Modernising on the mainframe

Free Download

The Total Economic Impact™ Of IBM FlashSystem

Cost savings and business benefits enabled by FlashSystem

Free Download

Recommended

Chrome vs Firefox vs Microsoft Edge
web browser

Chrome vs Firefox vs Microsoft Edge

19 Jul 2022
Google adds new security vendor plugins for Chrome, improved Chrome OS policy controls for IT admins
operating systems

Google adds new security vendor plugins for Chrome, improved Chrome OS policy controls for IT admins

27 May 2022
Google Chrome branded the least effective browser for stopping phishing attacks
phishing

Google Chrome branded the least effective browser for stopping phishing attacks

26 May 2022
Google patches second Chrome browser zero-day of 2022
zero-day exploit

Google patches second Chrome browser zero-day of 2022

28 Mar 2022

Most Popular

How to boot Windows 11 in Safe Mode
Microsoft Windows

How to boot Windows 11 in Safe Mode

29 Jul 2022
Samsung proposes 11 Texas semiconductor plants worth $191 billion
Hardware

Samsung proposes 11 Texas semiconductor plants worth $191 billion

21 Jul 2022
Should you take your password manager off the internet?
Sponsored

Should you take your password manager off the internet?

28 Jul 2022